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Important things to consider when creating a new volunteer role

Involving volunteers

Advertise your role and attract the right volunteers

Involving volunteers

Make sure your application and interview processes are accessible and fair

Involving volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

Involving volunteers

How volunteering affects volunteers who claim benefits and how you can support them

Involving volunteers

The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are

Involving volunteers

How to write a volunteer agreement without creating an employment contract

Involving volunteers

What to include in volunteer induction training to help new volunteers get started

Involving volunteers

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

Learn about what divestment is and the aims and impacts of divesting from fossil fuels

Campaigning

Access our guidance to help you decide if you should set up a new charity, voluntary organisation or community group

Setting up

What you need to consider when choosing your legal structure and the main characteristics of different legal structures

Setting up

Find out what charity status is and if you need to register as a charity

Setting up

Find out about social enterprises and their associated legal structures

Setting up

Find out what information should be included in your charity's governing document

Setting up

Understand your core legal responsibilities to your employees

Employing and managing staff

A short summary of your general legal obligations to paid members of staff

Employing and managing staff

A quick introduction to employment law on the conditions of employment

Employing and managing staff

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Through a blend of theoretical frameworks and practical application, you'll learn how to build a fundraising function that is not only effective today but sustainable and resilient for years to come.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

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Supporting good governance (4 x 0.5 days)

Building a sustainable and resilient fundraising strategy (1 day)

Introduction to EDI in charities (2 x 0.5 days)

Charity finance skills (1 day)

Outcomes and impact measurement (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Advanced project management (1 day)

Managing conflict and ending volunteering well (0.5 day)

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