Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts
Read the new Code, which sets out principles of good governance for charities.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.
Self reflection is an important part of your professional development and will help you to do your role effectively.
Guidance on conducting individual trustee performance reviews
Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.
Once the decision has been made to close, you’ll need to decide who to inform and how to inform them
Key financial steps your need to take when closing your organisation
Your duty of care to staff, volunteers and beneficiaries should be at the top of any closure plans
Closing an organisation will require courage and commitment from an organisation’s leadership
Guidance on refusing donations, communicating with donors, and returning donations