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Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts

Governance

Read the new Code, which sets out principles of good governance for charities.

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.

Governance

Governance
Law and regulation

Government and politics
Funding and income
Governance

Governance
Law and regulation

Impact and evaluation
Collaboration

Government and politics
Funding and income

Business planning and strategy

Government and politics
Funding and income
Involving volunteers

Involving volunteers
Funding and income
Safeguarding

Governance

Law and regulation
Government and politics
Coronavirus

Writing the content page section of your business plan

Business planning and strategy

Writing the executive summary of your business plan

Business planning and strategy

Writing about your organisation in your business plan

Business planning and strategy

Writing about what your organisation does in your business plan

Business planning and strategy

How to navigate your market and customer base

Business planning and strategy

Writing the market analysis section of your business plan

Business planning and strategy

Writing the market research section of your business plan

Business planning and strategy

Writing the market research and testing section of your business plan

Business planning and strategy

Writing the operational planning section of your business plan

Business planning and strategy

Writing the people, management and governance section of your business plan

Business planning and strategy

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an introduction to data collection methods and practical guidance for evaluating your work

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

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Authentic leadership (1 day)

Recruiting volunteers (0.5 day)

Tools and methods for measuring outcomes (1 day)

Boost your personal influence and impact (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

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