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Trustee disputes process

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Tools and guidance

Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts

  • Governance

Charity Governance Code

Read the new Code, which sets out principles of good governance for charities.

Governance wheel

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Strategic planning

Information and tools on strategic planning.

Trustee recruitment pack for small organisations

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

Trustee skills audit

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Individual trustee self reflection

Self reflection is an important part of your professional development and will help you to do your role effectively.

Individual trustee performance reviews

Guidance on conducting individual trustee performance reviews

  • Governance

Financial procedures manual

Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.

  • Governance

England riots: Statement from NCVO's chief executive

  • Responding to crises

How charities can tackle misinformation

  • Digital and technology

England riots: Letter to civil society from DCMS Secretary of State

The Rt Hon Lisa Nandy MP shares support for the voluntary sector in the wake of riots and unrest across England

  • Responding to crises

New report highlights digital barriers for disabled volunteers

We share key findings from a new report that highlights the digital barriers stopping many disabled adults from fully participating in volunteering

  • Equity, diversity and inclusion

NCVO at the Labour Party Conference: Key takeaways

A round-up of the key conversations and takeaways from the Labour Party Conference

  • Campaigning
  • Government and politics

Trustee confidence: Key research findings and actions for your board

NCVO's governance consultant Mo Wiltshire shares highlights from the Charity Commission’s recent research into trustee confidence

  • Governance

NCVO welcomes new president and trustees at 2024 AGM

Baroness Delyth Morgan was confirmed as NCVO's new president. Two new trustees, Ruth Marvel and Louise Posocco, were also appointed

  • Inside NCVO
  • Governance

UK Civil Society Almanac 2024

Published annually by NCVO, the Almanac is the definitive publication on the state of the voluntary sector. Widely cited by the media, it is used extensively by sector leaders, policy makers, journalists and academics.

  • Government and politics
  • Involving volunteers

Understanding Trustee Recruitment and Retention Challenges

A survey of the voluntary sector

  • Involving volunteers
  • Governance

Budget 2024: Key implications for charities

Our round-up of the new Labour government’s spending plans and what they mean for charities and communities

  • Government and politics
  • Funding and income

What is business planning?

Learn about what business planning is in your organisation's context

  • Business planning and strategy

Writing your business plan

Find out about how to write your business plan for your organisation

  • Business planning and strategy

Title page

Writing the title page section of your business plan

  • Business planning and strategy

Contents page

Writing the content page section of your business plan

  • Business planning and strategy

Executive summary

Writing the executive summary of your business plan

  • Business planning and strategy

About your organisation

Writing about your organisation in your business plan

  • Business planning and strategy

What we do

Writing about what your organisation does in your business plan

  • Business planning and strategy

Our market

How to navigate your market and customer base

  • Business planning and strategy

Market analysis

Writing the market analysis section of your business plan

  • Business planning and strategy

How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice