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Leigh oversees our brand communications, membership services, policy and public affairs programmes.

Kate leads financial operations.

Nick leads our organisational transformation strategy.

Adrian leads people and culture.

Our board of three honorary officers and eight trustees

Angela is chief executive of Kensington and Chelsea Social Council

Chris is the chief executive of the NSPCC

Emily is head of insight and strategy at Breast Cancer Now

Georgina is chief executive of the Neurological Alliance

James has worked in the charity sector since 2001

Involving volunteers
Collaboration

Responding to crises
Government and politics

Government and politics
Law and regulation

Equity, diversity and inclusion
Safeguarding
Governance

Impact and evaluation

Government and politics

Involving volunteers

Involving volunteers

Governance
Law and regulation

Funding and income
Government and politics
Governance

Learn which decisions stay with the board, what you can delegate and to who.

Governance

Learn how to keep clear records of who holds decision-making authority.

Learn about how to navigate strategic and operational problems and where the responsibility is located

Governance

Learn more about the key areas boards and trustees are responsible for

Governance

All trustees must take responsibility for decisions that benefit their charity

Governance

All trustees are responsible for shaping the culture of their board and charity

Governance

Trustees must make sure their charity’s money is safe and used properly

Governance

Trustees should think carefully about how to secure income for their charity

Governance

Seven steps to help trustees manage risk in their charity

Governance
Risk

Trustees need to make sure their charity follows employment law and has clear volunteer management processes

Governance

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

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Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

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