How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Our sources of income, salaries, approaches to pay and more
Our gender, ethnicity, disability, sexual orientation and religion pay gap information
We stand up for charities and volunteers - because we know voluntary action is essential to change the world we live in
Meet the people behind everything we do
Our executive team provides strategic direction to our staff
Kate is our CEO.
Get practical support from our helpdesk when you need it most.
257 small charities across the UK will take part in a match funding campaign during Small Charity Week.
A Million Acts of Hope has shown that hope is already alive in communities across the UK, and that small acts of kindness, connection and action can create lasting change.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Find out about guides to digital safeguarding and how to keep people safe in everything you do online