Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector
This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention
How to plan ahead for, and manage, safeguarding allegations
Find out about the responsibilities of a volunteer manager and how to plan a safeguarding policy
Guidance for volunteer managers to ensure safeguarding when recruiting volunteers
Principles for safer recruitment
How to create role descriptions and advertise for volunteers
Guidance on finding and selecting volunteers
Guide to welcoming and training new volunteers
How to provide ongoing support to your volunteers and manage any concerns.
Recognising safeguarding opportunities and risks when a volunteering relationship ends
How to manage safeguarding risks at an operational level