Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Many charities want to evaluate their impact but lack time or confidence. This blog shares how we support practical, sustainable approaches to self-evaluation.
How trustees can work with their organisation's CEO to ensure good safeguarding
The responsibilities of a designated safeguarding lead and how they can ensure good practice
What are the roles and responsibilities of a designated safeguarding lead?
A guide to safeguarding leads and who is best suited to the role
Guidance on what skills a designated safeguarding lead needs
Find out more about what training a designated safeguarding lead can undertake
Supervision can mean different things to different people but essentially it’s an activity that gives you an opportunity to reflect upon your practice
A collection of safeguarding resources for designated safeguarding leads
Creating a safeguarding plan to ensure policies and procedures are being followed
Guidance on responding to concerns around safeguarding