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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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We have four goals to focus our activity, all underpinned by our values

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How grant makers can contribute to better safeguarding practice

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How local infrastructure organisations can set an example to smaller charities and voluntary organisations with safeguarding

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This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Get an introduction to data collection methods and practical guidance for evaluating your work

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This advanced course is specifically for data protection leads or officers in charitable organisations.

Learn how to respond effectively and constructively to concerns and complaints raised by volunteers in this free webinar.

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Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Tools and methods for measuring outcomes (1 day)

Good practice in volunteer management (1 day)

Strategic leadership (1 day)

Project management in the voluntary sector (2 days)

Advanced data protection (2 x 0.5 days)

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