Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
A review of the voluntary sector's operating environment.
A sample redundancy policy, designed for small charities and voluntary organisations
A sample retirement policy, designed for small charities and voluntary organisations
A sample shared parental leave policy, designed for small charities and voluntary organisations
A guide to help you develop a sickness absence policy and procedure for your organisation
A sample stress policy, designed for small charities and voluntary organisations
A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations
Guidance on the steps you should take when recruiting and inducting paid members of staff
Guidance on designing a new role within your organisation
Guidance to help you decide how and where to advertise a role