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Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

How to approach board relationship challenges and have constructive conversations

Governance

Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.

Governance

Use this page to understand how to approach challenging conversations with your board.

Governance

What to consider when carrying out a governance review and the different types of review

Governance

Information on annual reports and accounts for charities, and sample documents.

A template agenda for a board meeting.

A sample code of conduct for trustees.

Sample declaration of interests form for trustees

Sample trustee expenses claim form

A sample management calendar for users to adapt for their own organisations

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This advanced course is specifically for data protection leads or officers in charitable organisations.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Get an introduction to data collection methods and practical guidance for evaluating your work

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.

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Strategic planning: tools for decision making (1 day)

Advanced data protection (2 x 0.5 days)

Volunteers and the law (0.5 day)

Mentoring and coaching skills (0.5 days)

Authentic leadership (1 day)

Tools and methods for measuring outcomes (1 day)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Strategic leadership (1 day)

eLearning: Roles and duties of trustees

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