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Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Sample trustee expenses claim form

A sample management calendar for users to adapt for their own organisations

A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces

Sample role descriptions for a range of trustee roles

The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.

All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.

It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.

A resource pack to help you write a scheme of delegation.

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Read the new Code, which sets out principles of good governance for charities.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

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Managing people in the charity sector (2 days)

Charity finance skills (1 day)

Good practice in volunteer management (1 day)

Project management in the voluntary sector (2 days)

Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

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