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Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

How to approach board relationship challenges and have constructive conversations

Governance

Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.

Governance

Use this page to understand how to approach challenging conversations with your board.

Governance

What to consider when carrying out a governance review and the different types of review

Governance

Information on annual reports and accounts for charities, and sample documents.

A template agenda for a board meeting.

A sample code of conduct for trustees.

Sample declaration of interests form for trustees

Sample trustee expenses claim form

A sample management calendar for users to adapt for their own organisations

Get an introduction to data collection methods and practical guidance for evaluating your work

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This advanced course is specifically for data protection leads in charitable organisations. It will prepare your organisation for new laws and obligations.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

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Tools and methods for measuring outcomes (1 day)

Safeguarding essentials in charities (1 day)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Leading change and transformation (2 days)

Advanced project management (1 day)

Advanced data protection (2 x 0.5 days)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

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