Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
A quick introduction to employment law on equity, diversity and inclusion
A quick introduction to employment law on leave and time off
A quick introduction to employment law on pay and pensions
Guidance on what to include in employment contracts and written statements
Check your organisation has the right policies and procedures in place to employ and manage staff
How to set a salary structure and reward staff with fair and competitive pay
A sample adoption leave policy, designed for small charities and voluntary organisations
A sample compassionate and parental bereavement leave policy, designed for small charities and voluntary organisations
A sample dignity at work policy, designed for small charities and voluntary organisations
A sample disciplinary procedure, designed for small charities and voluntary organisations