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Trusted Standard awarded organisations

Organisations have been awarded the Trusted Charity Mark

Support for trustees

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Service Directory

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

  • Finance
  • People, HR and recruitment
  • IT and data protection

Our strategy

We have four goals to focus our activity, all underpinned by our values

Our governance

Information on our governance, trustee board and committees

Annual reports

Download and read our annual reports and accounts

Complaints procedure

How to make a complaint if you're unhappy with any part of our service

Our annual general meeting (AGM) and trustee elections

Find out more about our current trustee elections and upcoming AGM

  • Inside NCVO

Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Removing trustees

Learn about the reasons to remove a trustee and the process to go through

  • Governance

The legal duties of trustees

Learn about what your boards legal duties are and the considerations for each of them

  • Governance

Trustee disqualification

Guidance to help your board learn about the rules on automatic disqualification, who this applies to and applying for waivers.

  • Business planning and strategy

The rules on trustee disqualification

The rules on the automatic disqualification of trustees and senior managers.

  • Governance

Updated conditions in the Charities Act 2016

Learn what's included on trustee disqualification in the Charities Act 2016.

  • Governance

Applying to stop disqualification

What the board, trustees and senior manages can do in the event of trustee disqualification.

  • Governance

Developing your trustees skills

Learn about how you can develop trustee skills

  • Governance

Making changes to governing documents

Learn about the types of changes you can make to your governing document and the related rules

  • Governance

Equality, diversity and inclusion at board level

Use this series of pages as an introduction to begin the process of reflecting on equality, diversity and inclusion on your board

  • Governance

Explaining equality, diversity and inclusion

What is equality, diversity and inclusion?

  • Governance

Building a sustainable and resilient fundraising strategy (1 day)

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Advanced project management (1 day)

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

eLearning: Roles and duties of trustees

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.