Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
All trustees must take responsibility for decisions that benefit their charity
All trustees are responsible for shaping the culture of their board and charity
Trustees must make sure their charity’s money is safe and used properly
Trustees should think carefully about how to secure income for their charity
Seven steps to help trustees manage risk in their charity
Trustees need to make sure their charity follows employment law and has clear volunteer management processes
Guidance on Charity Commission, Companies House and serious incident reporting
Trustees should help oversee and develop their charity’s strategy
Guidance on how to find and welcome new charity trustees
Learn about the reasons to remove a trustee and the process to go through