How to set effective objectives and behaviour standards for your team
How to give your team effective feedback
How to develop effective learning and development plans
Guidance to help you motivate and engage your team
Tips to help you plan and run effective one-to-one meetings and appraisals
Guidance to help you address and manage poor performance in the people you manage
Guidance to help you lead or manage people who work remotely
Understand different types of workplace conflict, why conflict happens, and how to resolve it
Why team working is especially important in voluntary organisations
Key duties of regulated bodies to safeguard adults at risk
Key duties of individuals for safeguarding adults at risk
Key offences that can cause harm to adults at risk
How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism
The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations
The key duties of charities and volunteer organisations to safeguard against involvement in terrorism
Terrorist offences that may affect charities and voluntary organisations
Helping people at risk of domestic abuse to receive appropriate protection
How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable
How the law defines domestic abuse