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Guidance and tools to help you manage and develop your team

Employing and managing staff

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Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Understand different types of workplace conflict, why conflict happens, and how to resolve it

Employing and managing staff

Employing and managing staff
Equity, diversity and inclusion

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Government and politics
Involving volunteers

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A resource pack to help you write a scheme of delegation.

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Read the new Code, which sets out principles of good governance for charities.

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

How to use NCVO's financial procedures manual template

Governance

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

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Designated safeguarding leads in charities (1 day)

Safeguarding essentials for trustees (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Strategic planning: tools for decision making (1 day)

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