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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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Involving volunteers

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Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Understand how your organisation can use these approaches and where to learn more

Key highlights from the Charity Commission's guidance on social media for charities.

Digital and technology

How to better include the people you work with and for in your organisation's digital work

Digital and technology

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.

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Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Strategic leadership (1 day)

Boost your personal influence and impact (0.5 day)

Financial governance for trustees (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Advanced project management (1 day)

eLearning: Roles and duties of trustees

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