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How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

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Government and politics
Involving volunteers

Government and politics

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Employing and managing staff
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How infrastructure organisations can promote safeguarding among their members and other organisations they support

Safeguarding

Guidance for safeguarding for small organisations and groups without their own safeguarding resources

Safeguarding

Things you must do to embed safeguarding practices as an infrastructure organisation

Safeguarding

How to stay connected with your local area safeguarding boards

Safeguarding

How to respond when a member chooses you to report a safeguarding concern

Safeguarding

Other things you can do to help your members with safeguarding

Safeguarding

How to plan the right safeguarding training for your organisation

Safeguarding

Choosing the right safeguarding training for your organisation's needs

Safeguarding

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Useful questions you can ask when planning safeguarding training for your organisation

Safeguarding

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

The voluntary sector operates in a fast-moving and uncertain environment. This one-day training focuses on leading change in a way that brings staff teams with you.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

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Data protection essentials (2 x 0.5 days)

Developing a fundraising strategy (0.5 day)

Project management in the voluntary sector (2 days)

Volunteers and the law (0.5 day)

Designated safeguarding leads in charities (1 day)

Charity finance skills (1 day)

Leading change and transformation (1 day)

Managing people in the charity sector (2 days)

Charity trustee induction and refresher (2 x 0.5 days)

Outcomes and impact measurement (1 day)

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