How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
How infrastructure organisations can promote safeguarding among their members and other organisations they support
Guidance for safeguarding for small organisations and groups without their own safeguarding resources
Things you must do to embed safeguarding practices as an infrastructure organisation
How to stay connected with your local area safeguarding boards
How to respond when a member chooses you to report a safeguarding concern
Other things you can do to help your members with safeguarding
How to plan the right safeguarding training for your organisation
Choosing the right safeguarding training for your organisation's needs
How to choose the right safeguarding training provider for your organisation
Useful questions you can ask when planning safeguarding training for your organisation