How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Questions you might ask yourself if you're thinking of raising a concern.
Find out about different types of concerns and ways they can be reported.
Find out why it's useful to stay up to date with safeguarding terminology
Find definitions of some of the most common safeguarding terminology
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering