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Selection and codes of conduct

All trusted suppliers must meet our selection criteria and follow our code of conduct

Code of conduct

We expect all trusted suppliers to follow our code of conduct

Complaints procedure

How to raise a complaint about a trusted supplier

Selection procedures

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Venue hire

Looking for an affordable meeting room or event space in central London? Our King’s Cross venue is perfect for conferences, meetings and events.

Our rooms

Learn more about our event spaces, training rooms and meeting rooms – available to hire in central London

Event spaces

Learn more about our event spaces, ideal for conferences, AGMs or staff away days

Training rooms

Learn more about our training rooms, ideal for larger meetings, training or workshops

Meeting rooms

Learn more about our meeting rooms, ideal for smaller meetings, focus groups or interviews

Open letter to the chancellor on the impact of increased employer National Insurance Contributions for charities

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

  • Employing and managing staff
  • Funding and income

Trustees’ Week 2024: Celebrating trustees’ dedication and impact

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

  • Involving volunteers
  • Governance

Can we Bank on the Banks? New Report Highlights Ongoing Challenges

  • Collaboration
  • Financial management

Why Investing in Volunteering is Money Well Spent

  • Funding and income
  • Involving volunteers

NCVO Strengthens Board with New Appointments

  • Leadership
  • Governance

Overcoming sticking points in strategy development: A conversation with Sini and Sam

  • Business planning and strategy
  • Impact and evaluation
  • Consultancy

Small Charity Week 2025: New match funding campaign to boost small charities

  • Funding and income
  • Campaigning

New members join Small Charities Advisory Panel to strengthen the voice of small charities

  • Campaigning
  • Governance

HRH The Duke of Edinburgh announced as NCVO’s new Royal Patron

  • Inside NCVO

Charity Essentials (English version)

An English version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing

Charity Essentials (Welsh version)

A Welsh version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing

Get started with equity, diversity and inclusion

This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.

  • Equity, diversity and inclusion

The Equality Act: Your legal duties

Using the Equality Act to understand your legal duties

  • Equity, diversity and inclusion

Respond to discrimination

This page is about how to respond to discrimination occurring in your organisation.

  • Equity, diversity and inclusion

Insurance

Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.

  • Law and regulation

Charity ethical principles

Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer

  • Governance

Explaining governance

Learn about what governance is and how it applies to charities

  • Governance

What is a board?

Learn about what a board is and how it works

  • Governance

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

How to keep your event safe from a terrorist incident (1 hour)

In this free webinar, you'll learn the simple steps your charity can take to protect against and prepare for a terrorist incident when hosting events at venues and public spaces. This webinar is hosted in partnership with the National Counter Terrorism Security Office (NaCTSO).

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers