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HSF Health Plan

Empower your employees to prioritise their wellbeing. It’s simple and easy to claim back healthcare costs for your team with HSF Health Plan

  • Employing and managing staff

IT and data protection

These suppliers can help improve your IT, digital and data systems and processes

  • Digital and technology

Hope & May

A cost-effective, independent alternative to an in-house GDPR Data Protection Officer (DPO)

  • Digital and technology

Phoenix Software

The UK's largest supplier of IT solutions and managed services for charities and voluntary organisations

  • Digital and technology

Utilities and property

These suppliers can provide free help and advice with your organisation’s property queries and energy bills

  • Setting up
  • Financial management
  • Law and regulation

Utility Aid

Utility Aid is the UK's largest energy broker for the voluntary sector. They can help reduce your energy costs and save you money

  • Responding to crises
  • Financial management

Trusted Standard

Trusted Standard helps charities and voluntary organisations improve the quality of their work, and communicate that quality through accreditation

  • Governance
  • Business planning and strategy
  • Impact and evaluation

Selection and codes of conduct

All trusted suppliers must meet our selection criteria and follow our code of conduct

Code of conduct

We expect all trusted suppliers to follow our code of conduct

Complaints procedure

How to raise a complaint about a trusted supplier

Statement from NCVO chair, Priya Singh, on the outcomes of investigations into complaints

The board of trustees is committed to NCVO’s equity, diversity and inclusion (EDI) and culture change programme.

The civil society group launches to increase collaboration, improve efficiency, effectiveness and streamline engagement

Today sees the launch of The Civil Society Group – an informal collaboration of organisations representing members and groups from across the charity sector and wider civil society.

  • Collaboration

Record membership growth for NCVO and better-than-expected financial performance highlighted in 2021 annual report

Ahead of its Annual General Meeting on 22 November, NCVO today publishes its annual report and financial accounts for the year ending 31 March 2021.

  • Membership

New research examines volunteering policy response in England during the pandemic

A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.

  • Coronavirus

New research shows increased charity demand for services and support from sector infrastructure organisations during the pandemic

The pandemic has increased demand within the voluntary sector for services and support from charity infrastructure organisations, according to new research released today.

  • Coronavirus

NAVCA to take over volunteer centre quality accreditation from NCVO

NCVO and NAVCA reached an agreement which saw the Volunteer Centre Quality Accreditation (VCQA) transfer to NAVCA from 1 January 2022. This

  • Inside NCVO

NCVO road ahead 2022 helps charities chart route to 'new practicality' amid constant uncertainty

The voluntary sector will have to accept a level of constant uncertainty in 2022, but should still be optimistic about its ability to provide dignity, purpose and hope for society, says NCVO’s Road Ahead 2022.

  • Coronavirus

NCVO statement on third sector article

Our statement in response to today’s (25 January 2022) Third Sector article relating to the investigations into complaints at NCVO, which completed in September 2021.

NCVO and ACEVO call for all charity roles to be advertised as flexible

The voluntary sector needs to lead the way on flexible working and advertise all roles as flexible, with employers encouraging open conversations about how it can work in their organisation.

  • Employing and managing staff

Should you collaborate?

A checklist of questions to help you decide whether to work collaboratively on a given project.

  • Collaboration

Top tips for collaboration

Tips to help voluntary organisations collaborate effectively with the right partners

  • Collaboration

The collaboration spectrum

This page explains the different ways that voluntary organisations may collaborate in order to bid for and deliver a commissioned contract

  • Collaboration

Partnerships

Guidance to help you decide whether working in partnership is right for your organisation

  • Collaboration

Campaigning in collaboration

Guidance to help voluntary organisations collaborate on campaigns

  • Collaboration

Structures for consortia delivery of public service delivery

Explore three models of consortia delivery of public services by voluntary and community organisations

  • Collaboration

Working together to achieve your mission

This page looks at how organisations collaborate on the projects that directly contribute to their overall mission

  • Collaboration

Sharing back office services

Advice on how organisations can use collaborative working to share premises and back office services

  • Collaboration

Staffing a collaborative project

Things to consider when staffing a collaborative project

  • Collaboration

National organisations with local groups

How organisations with a national body and local groups can work together

  • Collaboration

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

How to raise a concern with the Charity Commission

Learn how to raise an issue with the regulator in a responsible and appropriate way.

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation