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Zakya helps mission-driven organisations achieve their goals and maximise impact, and specialises in systems thinking, financial strategy, and leadership.

Bethany is a training facilitator, coach and consultant specialising in fundraising, leadership and improving wellbeing in the charity sector.

This team leads our people and organisational development

Whether you want help or information, discover how you can get in touch with us

NCVO news and updates.

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

How to make sure volunteers have a positive end to their time with your organisation

Involving volunteers

Guidance on the law around involving volunteers with your organiation

Involving volunteers

Things to consider when paid staff want to volunteer for the organisation that employs them

Involving volunteers

Guidance on holding and protecting data on volunteers

Involving volunteers

Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means

Involving volunteers

Examples of tribunal decisions where a volunteer be seen as an employee

Involving volunteers

What happens if a volunteer is found to be eligible for the minimum wage

Involving volunteers

How to make the most of volunteers while ensuring they don’t become workers or employees

Involving volunteers

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Managing conflict and ending volunteering well (0.5 day)

Project management in the voluntary sector (2 days)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Managing people in the charity sector (2 days)

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