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This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

An NCVO Event

Learn how to respond effectively and constructively to concerns and complaints raised by volunteers in this free webinar.

Governance
Law and regulation

Government and politics
Funding and income
Governance

Governance
Law and regulation

Impact and evaluation
Collaboration

Government and politics
Funding and income

Business planning and strategy

Government and politics
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Involving volunteers

Involving volunteers
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Safeguarding

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Coronavirus

Guidance around using technology responsibly and ethically in your organisation

Digital and technology

Use this page to understand why you need a plan to manage ethical risks when you use technology

Digital and technology

Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong

Digital and technology

How to reduce technology-based risk within your organisations

Digital and technology

The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

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Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Data protection essentials (2 x 0.5 days)

Recruiting volunteers (0.5 day)

Volunteers and the law (0.5 day)

Leading external engagement (2 days)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

Leading external engagement (2 days)

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