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This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Governance
Leadership

Find out what volunteering is and how to get started

Involving volunteers

How volunteers can benefit your organisation and play an important role in your work

Involving volunteers

A volunteer strategy helps secure the support to help your volunteering do more

Involving volunteers

Understand how equity, diversity and inclusion affects volunteers and those they support

Involving volunteers

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

Involving volunteers

It’s good practice to pay back volunteers for expenses they incur while volunteering

Involving volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

Involving volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

Involving volunteers

How a volunteer policy can benefit your organisation and what it should include

Involving volunteers

Understand what insurance your organisation needs if it involves volunteers

Involving volunteers

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

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Mentoring and coaching skills (0.5 days)

Strategic planning: tools for decision making (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Strategic leadership (1 day)

NCVO member welcome and refresher session: July 2025

Managing people in the charity sector (2 days)

Boost your personal influence and impact (0.5 day)

Leading change and transformation (2 days)

Safeguarding essentials for trustees (0.5 day)

Saskia Konynenburg appointed Interim Chief Executive of NCVO

What is volunteering?

Why involve volunteers?

Writing a volunteering strategy

Equity, diversity and inclusion in volunteering

Writing volunteer role descriptions

Paying volunteer expenses

Coordinating volunteers

Safeguarding and volunteers

Writing a volunteer policy

Getting volunteer insurance

Theory of change for strategic planning and evaluation (1 day)

Supporting good governance (4 x 0.5 days)

Charity finance skills (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

NCVO member welcome and refresher session: July 2025

All-Party Parliamentary Group (APPG) on Charities and Volunteering

Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

Strategic planning: tools for decision making (1 day)

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Mentoring and coaching skills (0.5 days)

Strategic planning: tools for decision making (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Strategic leadership (1 day)

Managing people in the charity sector (2 days)

Boost your personal influence and impact (0.5 day)

Leading change and transformation (2 days)

Safeguarding essentials for trustees (0.5 day)

Theory of change for strategic planning and evaluation (1 day)

Supporting good governance (4 x 0.5 days)

Charity finance skills (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

Strategic planning: tools for decision making (1 day)

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