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Jean Barclay

Jean specialises in bringing people and data together. She can help you plan and innovate for greater impact

Victoria Dickinson

Victoria works with volunteering leaders to develop engaging volunteering programmes

Ruth Dwight

Ruth specialises in governance and board effectiveness

Laura Elson

Laura can help your organisation build a volunteering movement in challenging contexts

Yasmin Glover

Yasmin can help you become more efficient, purpose-driven and impactful

Milla Gregor

Milla can help you identify your outcomes, build a theory of change, and collect the right information

Rosie Hunnam

Rosie specialises in volunteering, specifically in the higher education student opportunities and volunteering sector

The inside track: January 2022

  • Government and politics

Volunteers' Week 2022: a time to say thanks!

  • Involving volunteers

Time well spent: impact of covid-19 on the volunteer experience

  • Coronavirus
  • Involving volunteers
  • Responding to crises

Volunteering round-up: July 2022

  • Involving volunteers

NCVO appoints Sarah Vibert as Director of Policy and Volunteering

  • Inside NCVO

Public sector volunteers less satisfied

  • Involving volunteers

Charities may find more political space to effect change in 2020, says NCVO

  • Government and politics

NCVO begins search for new chair of trustees

  • Inside NCVO

Charities' 'competitive behaviours' in contracting negatively impacting sector

  • Impact and evaluation

Two new trustees appointed to NCVO board

  • Inside NCVO

Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Keeping volunteers

How to keep volunteers engaged and retain them at your organisation

  • Involving volunteers

Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Dismissing a volunteer

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

  • Involving volunteers

Engaging and supporting young people to volunteer

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Accrediting volunteer learning

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

  • Involving volunteers

Employer-supported volunteering

How to support your staff to take part in volunteering opportunities

  • Involving volunteers

Ending volunteering well

How to make sure volunteers have a positive end to their time with your organisation

  • Involving volunteers

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Special volunteering network meeting: Keep volunteering voluntary

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff