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News and insights (335)
Help and guidance (614)
Training and events (58)

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Our chief executive Sarah Vibert shares her thoughts on key findings from NPC’s new charity sector report

Government and politics
Equity, diversity and inclusion
Responding to crises

A survey of UK charities

Government and politics
Funding and income

An update on our influencing work, government policy and funding announcements

Government and politics

An update on our work to address the chronic underfunding of public services delivered by charities.

Funding and income

Key points from the budget and analysis of how it will impact the voluntary sector

Government and politics
Funding and income

Resources, events, support and information on the big issues affecting small charities

Business planning and strategy
Involving volunteers

Our latest impact and evaluation support, guidance and training

Impact and evaluation

The latest volunteering news, resources and dates for your diary

Involving volunteers

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

The latest governance news, resources and dates for your diary

Governance

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

Learn about what divestment is and the aims and impacts of divesting from fossil fuels

Campaigning

Access our guidance to help you decide if you should set up a new charity, voluntary organisation or community group

Setting up

What you need to consider when choosing your legal structure and the main characteristics of different legal structures

Setting up

Find out what charity status is and if you need to register as a charity

Setting up

Find out about social enterprises and their associated legal structures

Setting up

Find out what information should be included in your charity's governing document

Setting up

Understand your core legal responsibilities to your employees

Employing and managing staff

A short summary of your general legal obligations to paid members of staff

Employing and managing staff

A quick introduction to employment law on the conditions of employment

Employing and managing staff

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

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Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Building a sustainable and resilient fundraising strategy (1 day)

Volunteers and the law (0.5 day)

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