Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments
Resources, events, support and information on the big issues affecting small charities
Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans
Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector
Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse
Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities
Why the government must act to cover the true cost of charities delivering public services
An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities
The latest volunteering news, resources and dates for your diary
Lessons from Trustees’ Week 2023 and upcoming dates for your diary
Helping people at risk of domestic abuse to receive appropriate protection
How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable
How the law defines domestic abuse
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners
The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly
Legal protections for people who raise concerns
How the Public Interest Disclosure Act protects any whistleblowing worker
What organisations are expected or obliged to do when concerns are raised