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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Reasons and ways to support the nationwide campaign to get more people volunteering

The latest volunteering news, resources and dates for your diary

Involving volunteers

The latest charity governance news, resources and dates for your diary

Governance

A manifesto for the voluntary sector ahead of the 2024 general election

Government and politics

Government and politics

Resources, events and information on the big issues affecting small charities

Digital and technology
Business planning and strategy
Funding and income

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

This month sees the launch of a consultation on the Charity Governance Code and new charity chair research

Governance

Government and politics

Find out more about your legal and regulatory responsibilities in safeguarding

Safeguarding

Get advice on the safeguarding challenges of working outside the UK

Safeguarding

If you’re worried about someone right now, follow these steps to help

Safeguarding

Find out more about the project supported by the National Lottery Community Fund and the Department for Digital Culture Media and Sport

Safeguarding

Understand how to make safeguarding part of your everyday activities and review what you are doing

Safeguarding

Safeguarding works best when everyone is involved. Find out how to make that happen

Safeguarding

When to take checks and other recruitment steps that help keep people safe

Safeguarding

Find out about the most important documents needed for good safeguarding

Safeguarding

Making sure people take on the right roles and responsibilities to keep people safe

Safeguarding

Preparing staff and volunteers so they’re ready to deal with problems when they happen

Safeguarding

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

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