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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Key insights about the state of the voluntary sector from our Civil Society Almanac 2022

Equity, diversity and inclusion
Responding to crises
Funding and income

Involving volunteers

Today we publish our annual report and financial accounts for the year ending 31 March 2022.

Governance
Membership
Inside NCVO

Two new directors join NCVO as organisation announces leadership team

Inside NCVO

Governance
Safeguarding

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

Impact and evaluation

How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create

Governance
Inside NCVO

Governance

Sarah Vibert, NCVO CEO, responds to the Autumn Statement

Government and politics
Responding to crises

Highlights from our 2022 annual general meeting

Inside NCVO

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

How to make sure volunteers have a positive end to their time with your organisation

Involving volunteers

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This advanced course is specifically for data protection leads or officers in charitable organisations.

Join this session to explore your NCVO member benefits and learn more about our supportive community.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn Practical tips to ensure you are successful in your funding bid applications.

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Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Charity finance strategy (1 day)

Better impact reporting (0.5 day)

Advanced data protection (2 x 0.5 days)

Project management in the voluntary sector (2 days)

Developing a Fundraising Strategy (0.5 day)

Data protection essentials (2 x 0.5 days)

Successful funding applications (0.5 day)

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