Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How volunteers can benefit your organisation and play an important role in your work
A volunteer strategy helps secure the support to help your volunteering do more
Understand how equity, diversity and inclusion affects volunteers and those they support
How to write volunteer role descriptions that show your volunteers' roles and responsibilities
It’s good practice to pay back volunteers for expenses they incur while volunteering
Understand volunteer coordinator roles and decide how to support your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
How a volunteer policy can benefit your organisation and what it should include
Understand what insurance your organisation needs if it involves volunteers
How to run volunteer recruitment and where to find the volunteers you need