Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
NCVO’s senior policy and influencing advisor Catherine Goodall shares recent updates and upcoming dates for your diary
Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance
Advice on what the Energy Bills Discount Scheme means for charities and tips on how to cope with rising costs
Susannah Hodge, training and regional support manager at the Third Age Trust, shares learning and reflections from NCVO's age inclusive volunteering project
Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics
With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return
To mark International Women’s Day 2023, our chief executive Sarah Vibert reflects on what changes are needed to encourage more women into leadership positions in the voluntary sector
Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support
The latest government policy and funding announcements and updates on our influencing work
Sample trustee expenses claim form
A sample management calendar for users to adapt for their own organisations
A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces
Sample role descriptions for a range of trustee roles
The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
A resource pack to help you write a scheme of delegation.
Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Read the new Code, which sets out principles of good governance for charities.