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Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Understand how your organisation can use these approaches and where to learn more

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

View what some monitoring and evaluation frameworks look like for different organisations

Impact and evaluation

Learn about which evaluation method will be best for the type of evaluation work you're doing

Impact and evaluation

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

Impact and evaluation

Learn about what types of interviews there are and what to consider when running interviews

Impact and evaluation

Learn about how to plan for and run focus groups

Impact and evaluation

Learn about the basics of questionnaire design

Impact and evaluation

Learn about different creative data collection methods and when they can be used

Impact and evaluation

Learn what secondary data is and how to find it

Impact and evaluation

Learn about how to generate evaluation findings and to report clearly in an appropriate format

Impact and evaluation

Learn about how to analyse quantitative data

Impact and evaluation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

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Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

Leading external engagement (2 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Charity finance strategy (1 day)

Data protection essentials (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

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