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Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

Creating and sharing useful eLearning

Understand eLearning and decide if you need a learning management system

Moving your face-to-face training online

How to move your charity, organisation or community group's face-to-face training online

Safeguarding online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Test and learn, usability testing and agile development

Understand how your organisation can use these approaches and where to learn more

Autumn Statement 2023: Impact on charities

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Government policy and funding round-up: November 2023

Latest updates on our influencing work, government policy and funding announcements

  • Financial management
  • Government and politics
  • Funding and income

Time Well Spent 2023: Volunteering among the global majority

Research exploring the volunteering experiences and perspectives of people from the global majority

  • Equity, diversity and inclusion
  • Involving volunteers

Impact round-up: December 2023

The latest resources, events and training to help your organisation with its impact and evaluation

  • Impact and evaluation

Volunteering round-up: December 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: December 2023

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

  • Governance

Our tribute to Michelle

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

Why your voice is important in 2024, and how NCVO can help

How charities can harness the power of our collective voice in 2024

Practical support bulletin: January 2024

Resources, events, support and information on the big issues affecting small charities

  • Cost of living
  • Digital and technology
  • Involving volunteers

Government policy and funding round-up: January 2024

Latest updates on our influencing work, government policy and funding announcements

  • Funding and income
  • Government and politics

Fundraising challenges

  • Funding and income

Fundraising in a public place

Guidance on fundraising in a public place

  • Funding and income

Gift Aid

Learn about Gift Aid and how it works

  • Funding and income

Giving by text

Learn about donating to a voluntary organisation

  • Funding and income

Legacies

Learn more about legacy gifts

  • Funding and income

Lotteries, prize competitions and free draws

Learn more about lotteries, prize competitions and free draws

  • Funding and income

Major donors

Learn more about major donors

  • Funding and income

Online donation platforms

Learn about online donation platforms

  • Funding and income

Online charity auctions

Learn more about online charity auctions

  • Funding and income

Payroll giving

Learn more about payroll giving in the voluntary sector

  • Funding and income

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

NCVO member welcome and refresher session: July 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All-Party Parliamentary Group (APPG) on Charities and Volunteering

A chance to hear from regulators about their plans for the voluntary sector.

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

NCVO/Zurich webinar: navigating financial risk with confidence

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.