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Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

• Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

• Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

• Digital and technology

• Digital and technology

• Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

• Digital and technology

Things to consider when paid staff want to volunteer for the organisation that employs them

• Involving volunteers

Guidance on holding and protecting data on volunteers

• Involving volunteers

Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means

• Involving volunteers

Examples of tribunal decisions where a volunteer be seen as an employee

• Involving volunteers

What happens if a volunteer is found to be eligible for the minimum wage

• Involving volunteers

How to make the most of volunteers while ensuring they don’t become workers or employees

• Involving volunteers

Learn more about volunteering while receiving state benefits

• Involving volunteers

Learn about the tax and national insurance implications for volunteers

• Involving volunteers

Guidance on the health and safety measures you need to put in place when working with volunteers

• Involving volunteers

Guidance on arranging insurance for volunteers and volunteer-involving organisations

• Involving volunteers