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What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Understanding the digital skills you have

Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.

  • Digital and technology

Closing your charity’s digital skills gap

There are plenty of resources out there to help grow digital skills, whatever your budget.

  • Digital and technology

10 tips for running a digital skills programme

Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.

  • Digital and technology

How to carry out a digital skills survey

Run a survey to measure your charity, organisation or community group's level of digital skill

  • Digital and technology

Convincing senior leaders and trustees to get involved in digital change

Convince your charity, organisation or community group's leaders to support digital change

Tackling barriers to digital change for staff and volunteers

Help your organisation's staff and volunteers to engage with digital change

  • Digital and technology

Finding software discounts safely

Find out about charity software discounts to help your organisation use technology

  • Digital and technology

Finding comparisons of software and digital tools

Find some comparisons of software and digital tools used by charities, organisations or community groups

  • Digital and technology

Autumn Statement 2023: Impact on charities

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Government policy and funding round-up: November 2023

Latest updates on our influencing work, government policy and funding announcements

  • Financial management
  • Government and politics
  • Funding and income

Time Well Spent 2023: Volunteering among the global majority

Research exploring the volunteering experiences and perspectives of people from the global majority

  • Equity, diversity and inclusion
  • Involving volunteers

Impact round-up: December 2023

The latest resources, events and training to help your organisation with its impact and evaluation

  • Impact and evaluation

Volunteering round-up: December 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: December 2023

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

  • Governance

Our tribute to Michelle

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

Why your voice is important in 2024, and how NCVO can help

How charities can harness the power of our collective voice in 2024

Practical support bulletin: January 2024

Resources, events, support and information on the big issues affecting small charities

  • Cost of living
  • Digital and technology
  • Involving volunteers

Government policy and funding round-up: January 2024

Latest updates on our influencing work, government policy and funding announcements

  • Funding and income
  • Government and politics

Getting ideas and support when choosing software

How to compare and consider different digital tools and software

  • Digital and technology

Comparing software and making decisions

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

  • Digital and technology

Reflection and learning about software or tools

How to test and learn to make sure you're using the right tools in the right way

  • Digital and technology

Rolling out software and tools across an organisation

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

  • Digital and technology

Responsible and ethical use of technology

Guidance around using technology responsibly and ethically in your organisation

  • Digital and technology

Understanding responsible and ethical use of technology

Use this page to understand why you need a plan to manage ethical risks when you use technology

  • Digital and technology

Technology — when good intentions go wrong

Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong

  • Digital and technology

Consequence scanning when you work with technology

How to reduce technology-based risk within your organisations

  • Digital and technology

The digital maturity matrix

The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

How AI can help small charities

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

  • Digital and technology

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

NCVO member welcome and refresher session

Join this session to explore your NCVO member benefits and learn more about our supportive community.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Webinar: charity trading essentials

Explore charity trading and when to consider a trading subsidiary.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work