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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

Involving volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

Involving volunteers

How a volunteer policy can benefit your organisation and what it should include

Involving volunteers

Understand what insurance your organisation needs if it involves volunteers

Involving volunteers

How to run volunteer recruitment and where to find the volunteers you need

Involving volunteers

Important things to consider when creating a new volunteer role

Involving volunteers

Advertise your role and attract the right volunteers

Involving volunteers

Make sure your application and interview processes are accessible and fair

Involving volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

Involving volunteers

How volunteering affects volunteers who claim benefits and how you can support them

Involving volunteers

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

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Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

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