Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Key highlights from the Charity Commission's guidance on social media for charities.
How to better include the people you work with and for in your organisation's digital work
The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Resources, events, support and information on the big issues affecting small charities
Resources, events and information on the big issues affecting small charities
NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning
This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.
Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.
There are plenty of resources out there to help grow digital skills, whatever your budget.
Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.
Run a survey to measure your charity, organisation or community group's level of digital skill
Help your organisation's staff and volunteers to engage with digital change
Find out about charity software discounts to help your organisation use technology
Find some comparisons of software and digital tools used by charities, organisations or community groups
There are lots of online website builders. Use this comparison page to find the best one for your organisation. You won’t need to learn coding or language programming.
Developers will make decisions as they build your new website or digital project. Use this page to help you understand those decisions.