Practical and step-by-step guidance to make the best use of digital tools and processes to help your charity, organisation or community group
Guidance on digital leadership and how to implement a digital strategy
This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.
Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.
There are plenty of resources out there to help grow digital skills, whatever your budget.
Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.
Help your organisation's staff and volunteers to engage with digital change
Run a survey to measure your charity, organisation or community group's level of digital skill
Find out about charity software discounts to help your organisation use technology
The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Resources, events, support and information on the big issues affecting small charities
Resources, events and information on the big issues affecting small charities
NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning
Use this page for practical tips on ways to drive software and technology adoption within your organisation.
Guidance around using technology responsibly and ethically in your organisation
Use this page to understand why you need a plan to manage ethical risks when you use technology
Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong
How to reduce technology-based risk within your organisations
Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews