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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Venue hire

Discover our range of rooms available for hire.

Food and drink order form

Complete our quick form to arrange catering for your event

Supporting small charities: an update on our helpdesk

Get practical support from our helpdesk when you need it most.

  • Inside NCVO

Over 250 charities selected for Small Charity Week match funding.

257 small charities across the UK will take part in a match funding campaign during Small Charity Week.

  • Campaigning
  • Funding and income

Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

Creating and sharing useful eLearning

Understand eLearning and decide if you need a learning management system

Moving your face-to-face training online

How to move your charity, organisation or community group's face-to-face training online

Safeguarding online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Advanced project management (1 day)

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation.