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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

We offer a range of training courses designed to help you do what you do best

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

We know small charities make a big impact with limited resource - that's why we're here to help

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

A sample redundancy policy, designed for small charities and voluntary organisations

A sample retirement policy, designed for small charities and voluntary organisations

A sample shared parental leave policy, designed for small charities and voluntary organisations

A guide to help you develop a sickness absence policy and procedure for your organisation

A sample stress policy, designed for small charities and voluntary organisations

A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations

Guidance on the steps you should take when recruiting and inducting paid members of staff

Employing and managing staff

Guidance on designing a new role within your organisation

Employing and managing staff

Guidance to help you decide how and where to advertise a role

Employing and managing staff

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This advanced course is specifically for data protection leads in charitable organisations. It will prepare your organisation for new laws and obligations.

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Financial governance for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Tools and methods for measuring outcomes (1 day)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Advanced project management (1 day)

Leading through change (2 days)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

Advanced data protection (2 x 0.5 days)

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