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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Venue hire

Discover our range of rooms available for hire.

Food and drink order form

Complete our quick form to arrange catering for your event

Volunteering in England in 2032

  • Involving volunteers

Mobilising the public response to war in Ukraine through partnership and collaboration

  • Responding to crises
  • Collaboration
  • Involving volunteers

12 things I've learnt about culture change over the last 12 months

  • Governance
  • Equity, diversity and inclusion
  • Inside NCVO

Volunteering round-up: March 2022

  • Involving volunteers

Governance round-up: March 2022

  • Governance
  • Law and regulation

Respond, recover, reset: What the voluntary sector can learn from the past two years

  • Funding and income
  • Impact and evaluation
  • Responding to crises

Sarah Vibert: My vision for NCVO and our membership community

  • Inside NCVO
  • Collaboration
  • Involving volunteers

The inside track: March 2022

  • Law and regulation
  • Government and politics

How charities and civil society can support Ukraine

  • Responding to crises

Volunteering round-up: February 2022

  • Involving volunteers

Equity, diversity and inclusion

A quick introduction to employment law on equity, diversity and inclusion

  • Employing and managing staff

Leave and time off work

A quick introduction to employment law on leave and time off

  • Employing and managing staff

Pay and pensions

A quick introduction to employment law on pay and pensions

  • Employing and managing staff

Employment contracts and written statements

Guidance on what to include in employment contracts and written statements

  • Employing and managing staff

Developing policies and procedures

Check your organisation has the right policies and procedures in place to employ and manage staff

  • Employing and managing staff

Setting salaries

How to set a salary structure and reward staff with fair and competitive pay

  • Employing and managing staff

Adoption leave

A sample adoption leave policy, designed for small charities and voluntary organisations

Compassionate and parental bereavement leave

A sample compassionate and parental bereavement leave policy, designed for small charities and voluntary organisations

Sample dignity at work policy

A sample dignity at work policy, designed for small charities and voluntary organisations

Disciplinary

A sample disciplinary procedure, designed for small charities and voluntary organisations

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact