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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Food and drink order form

Complete our quick form to arrange catering for your event

National volunteering forum: Vision for Volunteering

  • Involving volunteers
  • Collaboration

Charities have a vital role in supporting those arriving from Ukraine

  • Responding to crises
  • Government and politics

The inside track: May 2022

  • Government and politics
  • Law and regulation

Join our powerful journey: Power & integrity launch

  • Equity, diversity and inclusion
  • Safeguarding
  • Governance

Impact round-up: May 2022

  • Impact and evaluation

Queen's speech: What it means for the voluntary sector

  • Government and politics

Why age friendly inclusive volunteering?

  • Involving volunteers

Volunteering round-up: April 2022

  • Involving volunteers

Governance round-up: April 2022

  • Governance
  • Law and regulation

Government policy and funding round-up: April 2022

  • Funding and income
  • Government and politics
  • Governance

Making changes to governing documents

Learn about the types of changes you can make to your governing document and the related rules

  • Governance

Equality, diversity and inclusion at board level

Use this series of pages as an introduction to begin the process of reflecting on equality, diversity and inclusion on your board

  • Governance

Explaining equality, diversity and inclusion

What is equality, diversity and inclusion?

  • Governance

Why trustee diversity is important

It’s important for boards to understand why they should actively consider and create the right cultural environment for individuals from marginalised and minoritised backgrounds to become trustees.

  • Governance

Approaching diversity through equality and inclusion

How to approach diversity at board level

  • Governance

Approaching board relationship challenges

How to approach board relationship challenges and have constructive conversations

  • Governance

Dealing with problems and disputes between trustees

Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.

  • Governance

Having challenging conversations

Use this page to understand how to approach challenging conversations with your board.

  • Governance

Carrying out a governance review

What to consider when carrying out a governance review and the different types of review

  • Governance

Annual report and accounts

Information on annual reports and accounts for charities, and sample documents.

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Leading external engagement ( 1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation