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How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Financial forecasts

Writing the financial forecasts section of your business plan

  • Business planning and strategy

Risk map

Writing the risk map section of your business plan

  • Business planning and strategy

Business plan template

Use this tool to help your organisation write your business plan

Safeguarding

Resources and guides to help your organisation do safeguarding well

  • Safeguarding

The FSI to transfer key small charity assets to NCVO on closure

The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023

  • Inside NCVO

Small charity support: 5 key points for insfrastructure organisations

  • Collaboration

How to join the Big Help Out

We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community

  • Involving volunteers

Governance round-up: May 2023

This month we share reflections from our Governance Forum and introduce our new governance consultant

  • Governance

Practical support bulletin: May 2023

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

  • Financial management
  • Funding and income
  • Responding to crises

Raise your voice: Help NCVO and ACEVO develop a manifesto

Share your experiences and views with decision makers ahead of the next general election

  • Government and politics

Exploring new routes into charity employment for over 50s

New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50

  • Employing and managing staff
  • Inside NCVO

Impact round-up: Spring 2023

Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering

  • Impact and evaluation

Volunteers’ Week 2023: Building on the legacy of The Big Help Out

Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023

  • Involving volunteers

Volunteers’ Week 2023: Making volunteering accessible with the Alternative Futures Group

How to make volunteering accessible for people with learning disabilities and mental health conditions

  • Equity, diversity and inclusion

Understanding systems and tools for sharing eLearning

More information on eLearning resources, tools and systems

  • Digital and technology

Delivering successful online surveys and choosing the right survey platform

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

  • Digital and technology

Choosing new software or digital tools

Advice on how to choose digital tools for your voluntary organisation

  • Digital and technology

Using our plan for choosing new software or tools

Use this page to understand why you should plan software selection and how you should approach it.

  • Digital and technology

Setting out your new software project

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

  • Digital and technology

Working out what the software or tool needs to do

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

  • Digital and technology

Getting ideas and support when choosing software

How to compare and consider different digital tools and software

  • Digital and technology

Comparing software and making decisions

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

  • Digital and technology

Reflection and learning about software or tools

How to test and learn to make sure you're using the right tools in the right way

  • Digital and technology

Rolling out software and tools across an organisation

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

  • Digital and technology

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Small Charity Week 2025 Webinar: Top tips to create an effective fundraising strategy

This free webinar as part of Small Charity Week 2025, will give small charity leaders practical tips to develop and deliver a successful fundraising strategy to ensure the resilience and sustainability of their charity.

Trust fundraising in a challenging climate: Over to you

We know that increased competition for funding, shifting priorities among funders, and economic uncertainty are making trust fundraising more challenging for charities. It’s more important than ever to understand the evolving funding landscape and adapt your approach. This free event is an opportunity to network with other NCVO members in facilitated discussions. Share experiences and challenges, work through solutions together, develop new relationships and learn from your peers.

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

NCVO member welcome and refresher session: July 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online