Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
Guidance to help you communicate change and consult stakeholders
Guidance to help you support staff and volunteers through change
Guidance to help you understand and manage resistance to change
Guidance to help you embed and evaluate change
Five key steps to follow when restructuring a charity or voluntary organisation
What to do if you’re planning to make less than 20 employees redundant
Guidance for charities and their legal obligations
Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.
This document contains a list of legal aspects that need to be covered by most voluntary organisations.