Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
Key insights about the state of the voluntary sector from our Civil Society Almanac 2022
Today we publish our annual report and financial accounts for the year ending 31 March 2022.
Two new directors join NCVO as organisation announces leadership team
In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities
How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create
Sarah Vibert, NCVO CEO, responds to the Autumn Statement
Highlights from our 2022 annual general meeting
Tackle one of the biggest obstacles we face when creating digital content, software and services
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Find out about guides to digital safeguarding and how to keep people safe in everything you do online