What to include in volunteer induction training to help new volunteers get started
Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Guidance on handling money while fundraising
Use this series of pages to take control of the digital skills within your organisation
This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.
Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.
There are plenty of resources out there to help grow digital skills, whatever your budget.
Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.
Run a survey to measure your charity, organisation or community group's level of digital skill
Convince your charity, organisation or community group's leaders to support digital change
Help your organisation's staff and volunteers to engage with digital change
Find out about charity software discounts to help your organisation use technology