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News and insights (336)
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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Latest updates on our influencing work, government policy and funding announcements

Financial management
Government and politics
Funding and income

Research exploring the volunteering experiences and perspectives of people from the global majority

Equity, diversity and inclusion
Involving volunteers

The latest resources, events and training to help your organisation with its impact and evaluation

Impact and evaluation

The latest volunteering news, resources and dates for your diary

Involving volunteers

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

Governance

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

How charities can harness the power of our collective voice in 2024

Resources, events, support and information on the big issues affecting small charities

Cost of living
Digital and technology
Involving volunteers

Latest updates on our influencing work, government policy and funding announcements

Funding and income
Government and politics

Steps you need to take to keep data safe once DBS checks have been carried out

Safeguarding

Guidance on what to do if a staff member or volunteer has a criminal record

Safeguarding

Find out about whistleblowing, and the policies your organisation should have in place.

Safeguarding

Questions you might ask yourself if you're thinking of raising a concern.

Safeguarding

Find out about different types of concerns and ways they can be reported.

Safeguarding

Find out why it's useful to stay up to date with safeguarding terminology

Safeguarding

Find definitions of some of the most common safeguarding terminology

Safeguarding

Useful terms when talking about safeguarding and volunteering

Safeguarding

Useful terms when talking about safeguarding and volunteering

Safeguarding

Useful terms when talking about safeguarding and volunteering

Safeguarding

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Leading external engagement ( 1 day)

Tools and methods for measuring outcomes (1 day)

Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

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